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Legal & Policies

Effective Date: March 2026

Welcome to Eddie Digital Solutions . This page outlines our Privacy Policy and Terms of Service. By accessing and using our website (https://eddiedigitalsolutions.co.za/) and our services, you agree to the terms outlined below.

1. Privacy Policy

Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We only collect information necessary to provide you with our IT, web development, cloud, and AI services. This includes:

  • Personal Identification Information: Name, email address, phone number (+27), and billing/shipping address.
  • Business Information: Company name, project details, and technical requirements needed for Custom Website Development, Mobile App Development, IT Strategy Consulting, or Generative AI integrations.
  • Technical Information: IP address, browser type, and interaction data via cookies when you browse our website.

How We Use Your Information

  • To deliver and maintain our digital services (e-commerce, web development, IT consulting).
  • To process payments and fulfill orders.
  • To communicate with you regarding your projects, customer support inquiries, and updates.
  • To send periodic newsletters or promotional material (only if you have opted in).

Data Protection and Sharing

We implement strict security measures to keep your data safe. We do not sell, trade, or rent your personal identification information to others. We may share necessary data with trusted third-party service providers (such as hosting platforms or payment gateways) strictly for the purpose of operating our business and providing services to you, provided those parties agree to keep this information confidential and comply with data protection regulations.

Your Rights (POPIA Compliance)

As a user, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to inaccurate data.
  • Request the deletion of your personal data.
  • Opt-out of direct marketing communications at any time.

2. Terms & Conditions

Acceptance of Terms

By accessing https://eddiedigitalsolutions.co.za/ or engaging us for IT and digital services, you agree to be bound by these Terms and Conditions.

Services Provided

Eddie Digital Solutions offers a range of technology services, including but not limited to:

  • Custom Website & E-Commerce Development
  • Mobile App Development
  • Generative AI Agents integration
  • Comprehensive IT Services & Support
  • IT Strategy Consulting & Cloud Solutions

Project scopes, deliverables, timelines, and costs will be agreed upon via customized service agreements, proposals, or invoices prior to the commencement of work.

Payments and Billing

  • All pricing for custom solutions is outlined during the consultation and quoting phase.
  • Web development, app development, and consulting services may require a deposit before work begins.
  • Final deliverables (source code, administrative access) will be handed over to the client only after full and final payment has been received.

Intellectual Property

Unless otherwise stated in a specific project contract, Eddie Digital Solutions retains the right to display completed projects (such as website designs or app interfaces) in our portfolio and marketing materials. Once full payment is received, the client retains ownership of the specific custom deliverables created for their business.

Limitation of Liability

While we strive to provide seamless and secure technological solutions, Eddie Digital Solutions shall not be held liable for any indirect, incidental, or consequential damages, including loss of data, downtime, or revenue, arising from the use of our services, external cloud providers, or third-party software.

Revisions and Updates

We reserve the right to modify these policies and terms at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of our website or services after any changes constitutes your acceptance of the new terms.

3. Contact Us

If you have any questions regarding this Privacy Policy, our Terms of Service, or how we handle your data, please contact us:

Eddie Digital Solutions